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Docs protest Blues' new ruleBy Carol Gentry Those affected are customers enrolled in traditional insurance products or preferred provider organizations (PPO) plans, including Blue Options, Network Blue and the state employees' PPO plan. The requirement that mental-health providers get "prior authorization" before seeing BCBF patients except in emergencies was announced in a May 29 letter from Barry B. Schwartz, BCBS vice president for network management. The contract must be signed by June 24 if doctors want to be paid for visits after Oct. 3, the letter and accompanying fact-sheet said. In a letter to Schwartz, Gainesville psychiatrist Phillip W. Cushman protested: "You are deliberately slowing down the time it takes to get a patient in with a psychiatrist and you are creating a barrier that will place limits on psychiatric patient care that do not exist with any other medical specialty. Many psychiatrists do not have staff available to go through the onerous and time-consuming process of obtaining prior authorization for patient visits. In addition, the treatment plan that you will require often takes an entire patient visit for a psychiatrist to prepare and this is time that could be better put to directly helping the patient rather than on bureaucratic paper work."
Winter Park psychiatrist Louise Buhrmann agrees. “The whole point of parity was to put mental health on par with any other health need,” she said. “This new plan puts a road block in the way of patients getting help for psychiatric problems.” Schwartz said such concerns are overblown, that the restrictions being extended to the company’s insured products already apply in its HMO and the plan for federal employees. Emergencies will be covered without prior approval, he said, and prior authorizations can be granted in bunches, if warranted, to reduce the time required in filling out authorization requests. They have until the ninth visit to submit a treatment plan, he said.
"This will have no effect on reducing behavioral health care," Schwartz told Health News Florida. “It’s really not a big deal, frankly.”
Schwartz said BCBS-FL had to make the change because the new parity law could trigger a flood of treatments for mental-health and substance-abuse complaints. “All of a sudden, people have a lot more benefits, there’s a lot more money invested in it," Schwartz said. "We have a responsibility to manage that money and those benefits responsibly.”
When the company could limit coverage of mental-health treatment to a defined number of visits, Schwartz said, “we weren’t terribly concerned. Once the door is thrown open and the benefits are essentially unlimited, it becomes a much bigger issue regarding cost.”
Buhrmann says she will not sign the contract amendment. "I'm sure they've run it by their lawyers and it's legal. But it's not right." "It's not good for the (psychiatrists), for the patients, or for the family doctors," she said. |
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